At IJM Trades, we offer a 30-day return policy. This means you have 30 days from receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must:

• – Be in the same condition as when you received it, unworn or unused.
• – Include the original tags and packaging.
• – Be accompanied by the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at sales@ijmtrades.com. Returns should be sent to the following address:

34 Magnolia Ave, Smyrna, DE 19977, United States.

If your return is accepted, we’ll include a return shipping label in the package along with instructions on how and where to send your item. Please note that items sent back without first requesting a return will not be accepted.

For any return-related questions, feel free to reach out to us at sales@ijmtrades.com.

Return Conditions

We accept returns under the following conditions:

• – You must contact us prior to returning the item.
• – The product is not damaged or defective due to misuse.
• – The return is requested within 30 days.
• – Items must be in new, resellable condition.
• – There should be a valid reason for the return.

Shipping Countries

We accept returns from the following countries:

• – United States
• – Mexico
• – Saudi Arabia
• – United Arab Emirates
• – Netherlands
• – Sweden
• – Colombia
• – Chile
• – Peru
• – Argentina

Please ensure the accuracy and validity of your information when requesting a return. Our return department carefully reviews all cases.

Damaged or Defective Items

Please inspect your order upon arrival and contact us immediately at sales@ijmtrades.com if the item is damaged, defective, or incorrect. We will work quickly to resolve the issue. There is no charge for returning defective items or items received due to an error on our part.

Exchanges

The fastest way to get a replacement item is to return the original item and, once the return is accepted, place a new order for the desired item.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed on your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at sales@ijmtrades.com.

No restocking fees apply.