- Express delivery and free returns within 30 days
- info@ijmtrades.com
- 902-916-7116
Personal information refers to data that can directly or indirectly identify you. This also includes anonymous information linked to identifiable data. Personal information excludes any data that has been irreversibly anonymized or aggregated, such that we can no longer use it to identify you.
We only collect and use personal information necessary to comply with legal obligations, manage our business, and provide the services you request.
We gather information when you register on our site, place an order, subscribe to our newsletter, or respond to a survey.
When ordering or registering on our site, you may be asked for your name, email address, mailing address, and phone number. You can also visit our site anonymously.
The information you provide is used for the purposes stated at the time of collection or as permitted by law. Here’s how we use the data:
– To personalize your experience: Your information helps us address your individual needs better.
– To improve our website and shopping experience: We continually enhance our website based on your feedback.
– To improve customer service: The data helps us respond to customer service requests and support more effectively.
– To process transactions, including payments and delivering products or services.
– To administer a contest, promotion, or survey.
– To send periodic emails: Your email address is used for order updates, company news, and related product information.
– To send occasional SMS messages: Your phone number may be used to send marketing information about relevant products and services.
If you’re located in the European Economic Area (EEA), our processing of your personal information is based on the following:
– With your consent for processing personal information, per Article 6(1) lit. (a) of the GDPR.
– For contractual purposes, per Article 6(1) lit. (b) of the GDPR.
– To comply with legal obligations, per Article 6(1) lit. (c).
– For legitimate interests, as per GDPR Article 6(1) lit. (f).
You may withdraw consent at any time by emailing us at sales@ijmtrades.com.
You have the right to access, correct, or delete your personal information. You may also object or restrict processing, receive your personal information in a structured format, and lodge complaints with a data protection authority.
To exercise your rights, email us at sales@ijmtrades.com.
Your safety on our website is paramount. Choose a strong password and update it frequently. We utilize SSL technology to secure sensitive data and ensure that only authorized personnel access it. After transactions, your sensitive financial details are not stored on our servers.
Yes. Cookies help us remember and process your shopping cart items, save preferences, and compile site traffic data to improve user experience.
We use Google Analytics and other third-party services to understand how users interact with our website. You may adjust your browser settings to block cookies, though some site functions may not work without them.
We do not sell or trade your personal information. We may share data with trusted third parties, such as payment processors, who assist in operating our business. These parties must agree to keep this information confidential. We may release information to comply with legal requirements or protect our rights and safety.
We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer period is required by law.
Our website may include third-party links. These sites have independent privacy policies, and we are not responsible for their content. We welcome feedback about these sites to ensure the integrity of our platform.
Please refer to our Terms and Conditions section for the use, disclaimers, and limitations of liability governing our website.
For any inquiries, complaints, or requests to amend your personal information, please contact our Privacy Compliance Officer at sales@ijmtrades.com or by mail at IJM Trades.